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[墨尔本] 求助,租房中介一直发骚扰信息

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 楼主| 发表于 2018-7-9 14:01:19 | 显示全部楼层
本帖最后由 liye 于 2018-7-9 14:07 编辑

上个月房租交过之后一天,中介就一直给我发这个信息,每天一条。这个号码很厉害,即不能屏蔽,也不能打回去,我只能每天收这个信息一点办法没有。
我查了一下房租晚交了一天,合同上有写晚交房租是要有50块罚金,但必须是去中介办公室交现金。房租一般是direct debt,但是扣房租那天我忘记转钱进去了,第二天我就手动转到中介收房租的账户里了(这是交房租的备用方法)。
关于这件事情,有两个疑问。1,中介收罚金是以现金形式收的,而且是强制现金,别的不接受,这样合理吗?2,中介以这样的方式通知我,算不算是骚扰信息。如果我是欠房租,或者一些别的费用,中介是不是应该发一个书面信函或者email通知我呢? IOS-file-1531108878.356653-80 IOS-file-1531108878.494531-19 IOS-file-1531108878.616458-30 IOS-file-1531108878.751918-76

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发表于 2018-7-10 09:50:30 | 显示全部楼层
从来没听说过晚交一天要交这么多罚金的,楼主是哪个区的Century 21,建议楼主去consumer fair问问。或者打给中介说这回事解释一下,一般沟通好都可以理解的,因为发短信是系统自动发的,你不跟中介说明,系统会一直发
发表于 2018-7-10 12:06:24 | 显示全部楼层
如果因为余额不足导致  direct debit  失败,是有 dishornour fee,这个费用一般是银行向中介收取的,中介有权利将这笔费用转移给租客,一般收 $5-15 左右。

在你的短信提示中,看到了 $2.50,这应该是dishonour fee。

但是$50 如果是晚交房租的罚金,那么他们的情况就严重。即使在签订租房合同时,你签了这个条款,你完全可以去 Consumer Affairs 投诉,并将中介的全部信息告诉他们,他们会去调查的,尤其是 他们强制现金(这点很关键)。

Consumer Affairs Victoria 的内容如下:

Fees or fines for late rent
It is illegal for a landlord or agent to charge any sort of ‘administration’ fee’ or ‘late fee’ to process rent payments, even if the rent is late or in arrears. However, they may be able to recoup a dishonour fee imposed by a bank. Landlords or agents cannot:

1. charge tenants ‘administrative’ or ‘late’ fees if they fail to pay their rent on time. Doing so is illegal, even if the rent is in arrears
2. apply or include late payment fees as clauses within leases. If such clauses have been included as part of a lease, they are void.

For example, a landlord or agent advises you that you will be charged an additional $10 if your rent is three days late, and $20 if it is more than three days late. This practice is not allowed.

最后的最后,如果需要帮助,可以私信我 ~~ happy to help
 楼主| 发表于 2018-7-10 12:59:49 | 显示全部楼层
flashnokia 发表于 2018-07-10 12:59:49
如果因为余额不足导致  direct debit  失败,是有 dishornour fee,这个费用一般是银行向中介收取的,中介有权利将这笔费用转移给租客,一般收 $5-15 左右。

在你的短信提示中,看到了 $2.50,这应该是dishonour fee。

但是$50 如果是晚交房租的罚金,那么他们的情况就严重。即使在签订租房合同时,你签了这个条款,你完全可以去 Consumer Affairs 投诉,并将中介的全部信息告诉他们,他们会去调查的,尤其是 他们强制现金(这点很关键)。

Consumer Affairs Victoria 的内容如下:

Fees or fines for late rent
It is illegal for a landlord or agent to charge any sort of ‘administration’ fee’ or ‘late fee’ to process rent payments, even if the rent is late or in arrears. However, they may be able to recoup a dishonour fee imposed by a bank. Landlords or agents cannot:

1. charge tenants ‘administrative’ or ‘late’ fees if they fail to pay their rent on time. Doing so is illegal, even if the rent is in arrears
2. apply or include late payment fees as clauses within leases. If such clauses have been included as part of a lease, they are void.

For example, a landlord or agent advises you that you will be charged an additional $10 if your rent is three days late, and $20 if it is more than three days late. This practice is not allowed.

最后的最后,如果需要帮助,可以私信我 ~~ happy to help

感谢
发表于 2018-7-10 13:13:19 | 显示全部楼层

不客气,有问题可以到我刚开的帖子里求助~~~
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